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Returns & Exchanges

Hassle Free 60 day Return Policy!

We value your business and are sincerely committed to your satisfaction. If you are not happy with your Biker Leather purchase for any reason, just contact us within 60 days after you receive your order by filling out the "Return Authorization Request" form below. Upon receipt of your request, we will email you a RMA number and complete details for returning your purchase. After you receive your RMA, simply return the items to us in the same condition as they were sent to you. When we receive your returned items we will inspect them and then reimburse payment, issue a credit or exchange the item, whichever you prefer.

  • EXCHANGE, STORE CREDIT OR REFUND. All items must be returned in their original packaging with tags still attached. Refund is for the amount of the item only. Shipping & Handling costs are non-refundable. Actual shipping cost will be deducted from refund if free shipping was offered. Due to the high cost of shipping ALL INTERNATIONAL SALES ARE FINAL.


  • PLEASE NOTE! We must be contacted prior to any item being returned in order to provide you with instructions on how to proceed. This is required to expedite the process and to insure you receive proper credit for the item being returned.

  • We try to accommodate all customers by exchanging items when possible. If an exchange is not possible, we will gladly offer you store credit towards another item or a refund.


  • All Canceled Orders will be charged a 10% cancellation fee if the order has not been shipped. If order is canceled after shipment, you will need to go through our Refund/Return process and you will incur a 15% restocking fee.


 

WHAT TO INCLUDE & WHERE TO SEND A RETURN:

 

All items MUST be returned to our UT Returns location to insure proper credit. When you contact us about returning an item, we will send you a detailed email with simple instructions for sending your item back, including the address for our Returns Processing facility. This email will also include a form you will need to send with your return which will expedite your exchange or refund.

 

RETURN PACKAGING:

 

When returning an item, please make sure all tags are still attached and include any protective covering, paperwork and the original box that came with the product. Improper packing during shipment can damage items, so please use care when preparing the item for return shipping. Unless it was damaged by the carrier in transit, most items can be returned in the same shipping box in which you received them.

 

If you are requesting an exchange, we do ask that you enclose a money order in the amount of $7.95 to cover the cost of shipping the exchanged item to you.

 

EXCHANGE/REFUND PROCESSING:

 

Once we receive the original item back, it will be inspected to insure it is still in new resale-able condition and/or to verify any reported defects. Exchanges are usually processed within 48 hours of receiving the original item back. Refunds are generally processed within five (5) business days. We cannot exchange or issue refunds on items which show obvious signs of wear or are not in the same condition in which they were originally sent to you.

 

OUR GUARANTEE:

 

We value your business and are sincerely committed to your satisfaction. If any purchase from us fails to meet your expectations, please contact us. We will gladly work with you to insure you are pleased with your purchase from us.

Copyright © 2017 Biker Leather
Site content and prices are subject to change without notice. All trademarks and trade names referred to on the Biker-Leather.com website are the property of their respective trademark holders. Use of the various brand names and designations, and item numbers are provided solely for reference only.